Nordic Patent Service.
Nordic Patent Service is a boutique IP law firm based in Copenhagen, Denmark. It services clients along a broad spectrum that encompasses most types of inventions. Appreciated for their transparency, expeditiousness, and quality of their services, they advise some of the most innovative companies in the world, such as MAN Energy Solutions among others.
Harmonising all client services.
THE CHALLENGE
Dual setup
SMEs were managed in-house while the management of Large Enterprise clients was outsourced to a patent renewal provider with little transparency on key cost areas, and no online portfolio visibility.
Differentiation
Nordic Patent Service was waiting for a new wave of innovation to completely automate the management of patent annuities that would allow them to be more client-centric and scale their service.
Productivity
Nordic Patent Service wanted to create the conditions for further growth. They wanted to free up internal resources and refocus them on their core business areas.
THE DECISION
Partnering with patentrenewal.com.
Nordic Patent Service welcomed the opportunity to move patent annuity payments to a high tech solution that would streamline administrative processes. They even proposed key improvements to the patentrenewal.com platform.
Using the feedback from their clients, they were keen to suggest which areas of patentrenewal.com deserved a special focus for Nordic Patent Service to fend off competitors and make the service attractive to Large Enterprise companies.
THE SOLUTION
A platform at the forefront.
With verified data and complete automation, paralegals feel that renewals are fully under control. Now they can focus more on the core business areas of Nordic Patent Service and help the company grow the billable hours.
The white-label client-facing interface gives Nordic Patent Service an edge on its competitors. Clients are enthusiastic about the new portfolio visibility through which they can now access information online in real-time. They can see the upcoming costs for the renewals, easily make decisions, and access all past and upcoming invoices.
With an optimized payment system and direct payment to patent offices, Nordic Patent Service has lowered their risks of malpractice and cut the total renewal costs to clients by 25%.
A lean and resource-efficient setup is a key element to win more SME and Large Enterprise clients. Thanks to transparency and cost-effectiveness, Nordic Patent Service can further grow a highly profitable patent renewal business.
The white-label interface has harmonized and aligned the patent renewal service with the brand of Nordic Patent Service. Now, there are no more risks of brand dilution with other third-party brand names.
Lastly, Nordic Patent Service’s patent attorneys can easily create client profiles, add patents, and use the platform to equip clients with full information at initial conversations.
