Technical support

Our technical team will contact you

Our technical team will assist you with system experience, feature requests, security and migration questions.

If your request is urgent please call: +(45) 78 70 19 78
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FAQ

Common Questions

What report features are offered?
Cost forecasts and budgeting functionalities are paired with an intuitive and flexible filtering-and-sorting system to help you single out and export patent information in just a few clicks. For specific reporting requirements, such as downloading all local agent invoices, payment proofs or multiyear cost forecasts, we can help you by further customising our service.
Can you customise the workflows to our requirements?
Our workflows are designed around best practices in IP operations to ensure that you can offer your clients a superior service while being highly efficient on the use of your internal resources. So yes, we can customise the platform to your requirements, however we would like to look jointly into whether we can help you optimise your internal management.
From what sources do you retrieve your data?
Where data is publicly available, we integrate with PTO databases. In the remaining cases, we have workflows in place with our local agent network to retrieve patent data, updates on national legislation, PTO renewal confirmations, etc.
Can you integrate patentrenewal.com with our IPMS?
Yes. There are different options that we can evaluate depending on your current setup to enable data to flow easily between the two systems.