Before partnering with PatentRenewal.com, DOGIO managed IP renewals through another global IP renewal provider. While this arrangement initially helped reduce manual efforts, their clients’ increasing portfolio revealed limitations like:

• Manual inefficiencies: DOGIO's automation goals clashed with their previous provider’s limitations in integrating systems and sending instructions between the company and the IP provider’s platform.
• Limited platform functionality: The lack of clarity in some steps of the renewal process meant crucial steps had to be manually tracked.
• Scalability concerns: As DOGIO expanded, they required a provider that could support growth and innovation, particularly by enabling efficiency with automation and more tailored reporting options.

These challenges made it clear that they needed an innovative solution to scale their operations effectively and to also provide a better offering for their IP owners.

DOGIO carefully evaluated several IP renewal providers, comparing platforms, functionality, and long-term strategic fit. PatentRenewal.com stood out for several key reasons:

• Future-ready innovation: The possibility of a transparent and automated patent renewal software that aligned perfectly with DOGIO’s focus on innovation.
• User-friendly platform: The ease of tracking renewals, viewing steps in the process, and monitoring deadlines made the platform ideal for their needs.‍
• Strong communication and support: From the first demo meeting, the PatentRenewal.com team’s proactive and informative approach made a positive impression.

Since partnering with PatentRenewal.com, DOGIO has seen measurable improvements in managing their clients’ IP renewal process:

• Improved efficiency: The automation of patent renewals and the clear process tracking features have significantly reduced manual efforts. As they get a clear real-time outlook on all their clients’ IP renewal information and processes, now Inge and her team spend less time tracking renewals and more time focusing on client communication and strategic planning.

"The platform’s visibility into the entire process has been invaluable. Now I can monitor all the steps, from having the data in your system to receiving your offers, invoices, and payments to the patent offices. That’s something we were missing.”

• Streamlined workflows: Working with a three-month workflow gives DOGIO enough time to prepare and notify clients about upcoming patent renewal instruction requests. They can set personalized reminders for when to request client instructions, as well as track instruction and invoice deadlines with ease.
• Enhanced reliability: DOGIO can always rely on accurate and safe data-verifying procedures. Their uploaded client patent portfolio data goes through both the built-in data verification algorithm, and it’s also verified by PatentRenewal.com’s IP expert team.

"We know that whatever is on the portal is checked by us and also validated by PatentRenewal.com. That gives us confidence that our renewal records are accurate and reliable.”

• Scalable long-term solution: The flexibility of the platform ensures that DOGIO can continue scaling its operations efficiently by reducing time spent on manual tasks and enabling them to focus more on other core IP-related work.‍

DOGIO found a scalable, automated, and efficient solution that supports both their growth and their clients' needs.

DOGIO’s transition to PatentRenewal.com underscores how automation, transparency, and innovation can transform IP renewal management. The partnership is already improving reliability and making operations smoother by gaining both time and cost efficiencies.

For businesses looking to simplify and modernize their IP renewal processes, contact us today for a free price comparison or book a meeting with one of our experts to learn more!